Brakes To-Go logo with a brake rotor, phone and wings

Brakes To Go Questions

Can you come on weekends?
Yes, we have Saturday appointments available.

Do you accept credit cards?
Yes, we accept cash and all major credit cards.

How long does it take?
On average brake jobs take forty-five minutes to an hour at most.

Do you work in the rain?
Yes, all our tools are waterproof and our technicians have great rain gear.

Can you come to my work or my apartment complex?
Yes, we can do brake repair at office buildings, in parking garages, on parking lots or low traffic streets. We have insurance and liability coverage to conduct repairs on third party properties.

Will it cost the same no matter where I live?
Yes, price varies only on the make and model of your vehicle and the repairs necessary.

Do you offer a warranty?
Yes, all parts and labor are covered under a comprehensive 24 month, 24,000 mile nationwide warranty.

Do you service all makes and models?
Yes, all of our technicians have the tools and experience to service everything from the simplest domestic cars to the most advanced imports.

How competitive is your pricing?
We are confident in our prices being 10-30% below most automotive shops. We often beat other quotes by 40% or more. We don’t have the same overhead as most shops and we pass the savings onto you.

Have your technicians passed a background check?
Yes, all Brakes To Go technicians have passed a background check. You can see pictures of our employees on our about us page.

Are your technicians ASE certified?
Yes, every Brakes To Go technician has at least 5 years experience in the field and has been ASE certified. All of our mechanics are over-qualified for the position. They can help identify other possible problems with your vehicle such as suspension, a/c, belt and hoses… and they’d be happy to share their opinion.

What kind of brake pads do you use?
For most applications we use Wearever Platinum Professional Ceramic or Semi-Metallic brake pads. These premium brake pads should last anywhere from 50k-65k miles.

Will you machine/turn the rotors when replacing brake pads?
We don’t machine rotors for several reasons. We use top of the line ceramic that can form to little imperfections in the rotors and still stay quiet. If your rotors were in need of machining we would replace them for several reasons: 1. We can replace rotors and pads for the same price most shops charge to machine rotor and replace pads. 2. When a rotor is machined you make it thinner decreasing its ability to cool properly, which leads to warping and a vibration in the pedal and/or steering wheel. We fix your brakes right the first time so you don’t have to come back in 6 months to spend more money on new rotors.

General Brake Questions

Why do my brakes squeak?
Squeaking happens for several reasons. Usually, the brake pad has worn down and the metal indicator is rubbing on the rotors. The pad can also be a poor material that will continue to make noise until replaced. Brake pads can also glaze over from being heated up and they will continue to squeak until replaced.

Why do my brakes make a grinding metal on metal sound?
Usually, grinding indicates the pads have worn all the way out. The metal backing that holds the brake pad material is all that’s left and once that contacts the rotors, it’s just metal on metal. The brake pads and rotors will need to be replaced.

Why do my brakes vibrate and/or my steering wheel shake when I press on the pedal?
This is an indication that either your front or rear brake rotors have warped. When this occurs the rotors have been compromised, they have high spots on them and the vibration will only continue to get worse.

My brake light is on what does that mean?
The brake light comes on when the brake fluid is low or there’s a malfunction in the master cylinder. If the fluid is low this is a good indication that the brake pads are worn down as well.

The Brakes To Go Process

How Brakes To Go Works:

1. Call or Request
a Quote Online

Just answer a few simple questions about your car and brake situation–then we’ll quickly have a repair estimate for you.

2. Schedule an Appointment

After reviewing your quote, we’ll go over any questions you might have–then arrange a time and place for us to come repair your brakes.

3. We Come Fix
Your Brakes!

When your brake specialist meets you, they’ll first assess the vehicle–then, with your approval, they’ll get the job done & be on their way!

Still Have a Question?