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Live Investor Q&A Webinar

March 4, 2022 Topic: Uncategorized

At Brakes To Go, we believe there is one word to describe the marketplace of millions of dissatisfied consumers unhappy about mandatory purchases they cannot avoid – opportunity.


Brakes To Go offers a better way to service this market.  We come to you to fix your brakes! Our mobile brake repair services offer unmatched convenience, affordability, and total transparency. 


Our reputation proves that when customers try Brakes To Go, they get it; there’s no going back to the shop.


We’ve been providing this revolutionary service in Austin for over six years, as well as two years in the Dallas/Fort Worth Metroplex. 


But our ultimate goal is nationwide service. Our first step is state-wide expansion into the remaining major metro areas in Texas, as well as three out-of-state locations. Within two to three year, we hope to offer service across the Sun Belt states. 

Our recent exclusive investor Q&A webinar answered some of the top burning questions from our investor community!  


Do you ever see Brakes To Go offering a warranty? How could you do that on a national basis? 


Randall Huntsinger:

“That’s a good question, and I’m glad to be able to clarify this. Brakes To Go backs up every repair with a 36-month/36,000 mile, nationwide, total replacement warranty. 


You might wonder how we can do that.  It’s because our company is an approved member of the TechNet Professional Automotive Service Network. 


The TechNet Network is facilitated by Advance Auto Parts.  It is a nationwide program linking independent auto repair shops to provide qualifying members with warranty coverage, backed by Advance Auto Parts.


Service centers have to qualify to be approved TechNet providers, and only the best providers are generally approved. 


Within a year of our commencement of operations, Advance Auto Parts came to us offering an approved membership in this organization.  As a result, any repair we make is guaranteed for twenty-four months, or twenty four thousand miles, whichever comes first.


If you are a customer in need of warranty service locally, obviously those customers are placed on our normal service schedule and dealt with ASAP.  But if someone is traveling and thinks they might have a warranty issue, it’s just as easy a process. 


After contacting us, we review the TechNet database to find the nearest TechNet-approved service center in their region.  This program even helps with towing, if necessary.


TechNet is a brilliant program.  There would be no other way for the smaller service providers to guarantee their work on a nation-wide basis without it.  We are proud to be a network member.”


Do you ever see yourself becoming a service partner for a dealer? 


Randall Huntsinger:


“I don’t think that that’s going to happen. The reason is that most brick-and-mortar companies won’t enter the mobile marketplace.


If you are an auto dealership, or major corporate automotive service company, moving to mobile service undercuts your ability to upsell additional services, which is a crucial sales technique for the traditional automotive service center.  


These  companies have multimillion-dollar facilities, with huge amounts of infrastructure investment. w They really can’t take risks on that. Can you imagine rearranging your business model to NEGATE people coming into that service center?


Consequently, I don’t think many will be interested in partnering with a mobile service provider, or offering mobile service on their own.   ”

What about franchising? 


Randall Huntsinger:


“Franchising does have a place for us. We want to do our initial expansions, corporate owned, to establish a record of success handing it off to a franchisee isn’t something I’m comfortable with at the beginning. 


However we do see the option for using franchises in the future, in particular for smaller population locations. There are plenty of folks that need brake repair in a city  the size of Waco, for instance.  


Or any place with less than 300K but more than 100K.   In those locations, a corporate-owned presence might not make sense, but one guy with a couple of trucks sure might.“


Invest in Brakes To Go on StartEngine!


For a deeper dive into our Q&A webinar, we strongly encourage you to watch our recent recap video!


If there are any questions or concerns that we weren’t able to cover, we would love to get in touch with you and get those answered. Please feel free to reach out via email and we can set up a time to speak.


Our equity crowdfunding raise on StartEngine is far from over, and we need your support! Become an early investor, and be a part of the Brakes To Go community!